I'm new to the UP Faith an Family app. I'm just wondering how to download offline videos? I add the videos I want while I have wifi but once I go to Offline Videos it just says they have all been "queued" and I'm not able to watch offline? Please help!

Hi there! When viewing a movie in the mobile app, hover over it and click the cloud w/ down arrow that will start the download process. Then wait until it the movie has downloaded or "synced." This may take a while depending on the length of the title and your internet speed. They must be fully downloaded before you see them in the Offline Videos.

-UP Faith & Family staff