So I had some issues verifying my account but it was a very easy fix.
Download the Roku app and the link that the activate page gives you needs https://before it so it should be:
https://upfaithandfamily.vhx.tv/activate
Enter in your code from your Roku and you'll be good to go.
Thank you for sharing the fix!
This did not fix the issue for us
"Oh no! We definitely want you to be able to sign in and have full use of your account. In order to better assist you, please e-mail our support team at [email protected]
Please let us know if you need anything else!"
I want to cancel my subscription
We're sorry to see you go! Unfortunately, we are unable to cancel your subscription via this forum. Please email [email protected] to cancel your subscription.
Where do I down load on my roku
HELP I HAVE TRIED EVERYTHING I CANNOT GET THIS TO WORK! Why is it so difficult??? It tells me to put in my.upfaithandfamily/activate and I get nothing that leds me to where I am to sign in and activate to watch it on my Roku express!!
Hi Carrie - Oh no! We hope that this issue has resolved for you. We definitely want you to be able to sign in and have full use of your account. In case anyone else needs to read this reply:
Right now, we are having some issues with Roku, but this solution has worked for some people who are having verification issues. Try this out and let us know if it works:
- Download the Roku app and make sure the app is the latest version
- Make sure when you get your activation code, the link should have https:// before it so it should look like this exactly: https://upfaithandfamily.vhx.tv/activate
- Enter in your code from your Roku and you'll be good to go.
If it doesn’t work, please e-mail [email protected] and they will be able to better assist you.
What does code 5 mean
Hi tsoucy - Oh no! We definitely want you to be able to sign in and have full use of your account. Right now, we are having some issues with Roku, but this solution has worked for some people who are having verification issues. Try this out and let us know if it works:
- Download the Roku app and make sure the app is the latest version
- Make sure when you get your activation code, the link should have https:// before it so it should look like this exactly: https://upfaithandfamily.vhx.tv/activate
- Enter in your code from your Roku and you'll be good to go.
If it doesn’t work, please e-mail [email protected] and they will be able to better assist you.
I downloaded the app yesterday. I was so excited, but since then I’m not able to watch any movies. I click start watching and the screen goes black. Should I cancel my subscription?
Unable to play any videos - Getting error code 5. What's wrong?