I get a message just about every day saying my session has tomed out and making me log in again. Sometimes happens again in the same day if I lose wifi connection. It gets very annoying. Is there any option that says "Keep me logged in?"
Good evening @SusanYeomans, we are very sorry you are experiencing this issue. If you would be so kind as to log in to the website and update your account with this link https://my.upfaithandfamily.com/settings/billing.
Once completed, you should be able to continue watching on Roku with no problems. Please let us know if you have any further concerns.
~ The UP Faith & Family Team
So, what am I supposed to update? It doesn't give me any real options to keep me signed in. I never sign out.
@SusanYeomans, we will contact you directly via email to ensure you receive a solution allowing you to enjoy the service.
~ The UP Faith & Family Team