I am having a hard time loading heartland. It says unable to load try again. What can I do?

We are having the same problem with Heartland on an Sony Android TV. It has worked fine up until now.

I just tried with laptop and it works S12 E2 for testing.

OK. I uninstalled the App for Android TV and reinstalled. Working now. I hope this is not going to be an ongoing thing.

My app hasn't worked correctly for over a month. I have uninstalled and reinstalled. It continues to say that I do not have an internet connection. However, every other app works fine. I am now having to watch the app on my Google browser because it is the only my internet connection is recognized by Up F&F. Love the programming, just can't get the technical portion fixed in my end.

I am having the same issue with it not loading. Please tell me what the fix is or if it is something on your end that needs correcting

Hello all,

If you are watching through an app, please make sure you are using the most updated version. Sometimes it helps to uninstall and then reinstall the app as well.
If you are still having issues, please reach out to [email protected] for further assistance.

Just signed up and it says loading problem retry for 3 hours and don't ask about customer service

Heartland will not play on my tv with fire stick but other Up Faith and Family content will.

I am using a fire stick. The app will load, but none of the programs will play. It keeps popping up retry later. I have cleared the catch. I have deleted the app and reinstalled it. None of the shows still states retry we were unable to load this contents. Please try again! Nothing will open up. I can use the app on my cell phone. My Internet connection is fine. Everything else works.. So after working with it yesterday for over an hour it is still not working this morning!

Can not get heartland on my up faith and family says want load what the heck I just watched season 16 and now nothing

Trying to watch heartland and it says problem loading? Need an answer how to fix right in middle of nee series! Very frustrating

How do I get Up faith & family on my Vizio Smart TV? It has been on this TV before and now it's gone?

The app will not play on my tablet with its on internet.. I have to be connected to my home WiFi.. 🤦‍♀️

Same thing. None of my TVs work with app. Just says unable to load content. Please try again. Have deleted and reinstalled app as well. No help customer service. Not a lot of money but seems to be a scam.