I have had a subscription for a long time. I have watched movies on my TV, phone and computers many time. In the last few months I have been unable to watch regardless of the platform I try to watch on. Every time I click play movie I get the same screen which reads
“We are I able to load this content. Please try again.” How do I get this fixed?
Oh no! We definitely want you to be able to watch all of our content on UP Faith & Family. Could you please make sure you have the most updated browser, operating system and/or app for your device? If that doesn't work, please try clearing your browser cache and history. If you’re having issues on specific devices, try restarting your device if you run into trouble, or uninstalling and reinstalling the app. If you continue to have issues, please fill out the form here: https://my.upfaithandfamily.com/contact/support
I am having the same problem. I paid for the year membership and I am disappointed that this has been going on for 4 months now. I have tried to call a customer service number, no luck finding one. And finally I see this please tell me what is the problem and how can it be fixed.
Having the same problem