Please help I got this and now I can't even use it

Hi Nicole - Oh no! We definitely want you to be able to watch all of our content on UP Faith & Family. Could you please make sure you have the most updated browser, operating system and/or app for your device? If that doesn't work, please try clearing your browser cache and history. If you’re having issues on specific devices, try restarting your device if you run into trouble, or uninstalling and reinstalling the app. If you continue to have issues, please fill out the form here: https://my.upfaithandfamily.com/contact/support

it will not load any show. It just spins and spins on my TV. I have deleted the app and reinstalled it, still dame issue. Very frustrating to say the least.