Trying to get the app to work on iPhone 11 max pro, and I can see all shows but when I click “watch now,” it just puts me on a black screen with the little white spinning wheel. I have tried powering my phone off then on again, uninstalling and reinstalling the app, I even did a factory reset on my phone... and it’s STILL not working! PLEASE HELP!!!
Hi Terrah,
Oh no! We definitely want you to be able to watch all of our content on UP Faith & Family. Could you please make sure you have the most updated browser, operating system and/or app for your device? If that doesn't work, please try clearing your browser cache and history. If you’re having issues on specific devices, try restarting your device if you run into trouble, or uninstalling and reinstalling the app. If you continue to have issues, please fill out the form here: https://my.upfaithandfamily.com/contact/support