I would like to speak to a technician I have paid for subscription but cannot watch on my TV I have tried to follow prompts but not working Thanks

Hello Sharon,

Thank you for reaching out! We'd be happy to help.

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Thank you!
UP Faith & Family

It won't connect to my tv.

I’m getting the error message “ video could not load or timed out. Please try again later.“. Can a customer service agent reach out to me and help me get past the screen?