Hello Irene,

Please follow these steps to log into your UP Faith & Family app:
- It will give you a code.
- On your computer or another device, log into your account here: https://my.upfaithandfamily.com/login
- Once logged in, visit this special link: https://my.upfaithandfamily.com/activate and enter the code from your TV screen. Select Submit and the channel will update within a few seconds for you to begin streaming.

- UP Faith & Family Customer Support Team