After logging into your account, you can update your billing information here:
https://my.upfaithandfamily.com/settings/billing
If you have any additional questions, our team will be happy to help you. Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
I'm trying to cancel my subscription but it's not letting me. It will go to the screen but when it pops up the option to cancel or pause, I select cancel and it does nothing. I have tried several times. Am I missing something?
Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
I’m having the same trouble! Ugh