How can I cancel up faith and family. I can't get the channel and haven't used it for 2 months. Cancel it and please stop the charges
Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
- UP Faith & Family Customer Support Team
I’ve tried using upfaithandfamily on my tv and it won’t work for me. It fails to recognize my password. I’ve tried getting a new password but that doesn’t work either. I’ve spent hours trying to watch a movie and finally give up. I wish I could speak to someone that can help me.
Hello Gloria,
We would love to assist you! Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
- UP Faith & Family Customer Support Team
I didnt subscribe to this channel. I see that you charged my account for $53.99. I dont watch much tv, so I would not sign up for it.
Hello,
Thank you for reaching out. Our team will be happy to help you. Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
It would seem I am not alone with my frustration, this company must not care about word of mouth!
Hello,
Thank you for reaching out. Our team will be happy to help you. Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
Please cancel my subscription immediately.
Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
- UP Faith & Family Customer Support Team
Cancel my account immediately
Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
- UP Faith & Family Customer Support Team
This is as nice as I can be , what the crap do you not have a telephone or care about customer service. Every reply is head over to some website to fill out a supportrequest. And never get back.
Hello Karen,
I am a live representative, I will be happy to help you. Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
There is nothing good to say about their customer service.....or lack thereof.
I will be happy to help you. Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
Wanting to cancel subscription please tell me how I can do ao
Hello. I will be happy to help you. Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
Don't want is anymore.can not afford the payments.
Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
- UP Faith & Family Customer Support Team
I have already sent a note but no response back. Easy easy to sign up but impossible impossible to cancel. Hate this so after this month will stop automatic bank payment.
Hello,
Thank you for reaching out. Our team will be happy to help you. Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.