Help

General · 3 replies · 955 views · 6 followers

Sherita sizemore

almost 3 years ago

Signed up have code on TV can’t find where to put

UP Faith and Family

almost 3 years ago

Please follow these steps to log into your UP Faith & Family app:
1. Turn on your device and navigate to your UP Faith & Family app.
2. Click the Sign In button.
3. It will give you a code.
4. On your computer or another device, log into your account here: https://my.upfaithandfamily.com/login
5. Once logged in, visit this special link: https://my.upfaithandfamily.com/activate and enter the code from your TV screen. Select Submit and the channel will update within a few seconds for you to begin streaming.

LaNette Parks

about 2 years ago

Why am I seeing commercials on my Roku Tv? Just updated my account and now I have ads. Don’t have them on my Samsung. If you could fix that little problem I sure would appreciate it. Thank you.

UP Faith and Family

about 2 years ago

Hello,

Thank you for contacting UP Faith & Family!

Our service does not have ads or commercials. It sounds like you might be streaming through a different streaming service, and not UP Faith & Family when you are seeing these commercials.

Our team will be happy to help you. Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.

Kelly D Bryant

about 1 month ago

Hi
I signed up on my phone for all devices but can’t wit on my Roku tv
Help please

sherrijean51

23 days ago

Sorry, isn't anything nice to say. I am very disappointed. I subscribed to Ip Faith & family for one show--HEARTLAND--. I am really perturbed at the programing schedule of season 18. I absolutely adore Heartland, but I just found out that episode 6 of season 18 won't air until June 19th and that season 19 won't air until God knows when in 2026. I guess season 18 will be my last season..especially after all the teasing that Ty Borden would be returning and now I heard he is not. I'm finished! You can keep your show CBC!