Cancel my subscription now please. My name is Veronica French and my email address is [email protected]. Please cancel immediately please. Veronica French
Hello,
Thank you for contacting UP Faith & Family!
I'm sorry to hear that you'd like to cancel your UP Faith & Family subscription with us but I'm happy to help you get that started.
If you signed up through the website, you'll have to log into your account on the website https://my.upfaithandfamily.com/login (keep in mind that you may need to reset your password).
Once logged in, navigate to https://my.upfaithandfamily.com/settings/info to find options to pause or cancel your subscription. Make sure to follow all the steps until you see a cancelation confirmation!
If you don't see the option to cancel, it is likely that you signed up on another platform and will need to cancel through the Android, iOS, or Roku app.
If you cancel, your video access will continue until the end of your current billing cycle, but you will not be further charged.
THE STUPID THING WON'T LET ME CANCEL IT BECAUSE I CANCELLLED IT LAST YEAR UP TV
I AM STARTING TO THINK UP TV IS A SCAM. BECAUSE I CANCELLED IT LAST YEAR WHEN I CANCELLED HALLMARK ON THE WEBSITE TOO. IT WOULD BE NICE TO ACTUALLY TALK WITH A REAL HUMAN NOT EMAILING OR LEAVING MESSAGES. AT LEAST YOU CAN CALL HALLMARK. UP TV WHERE IS YOUR PHONE NUMBER TO TALK TO A REAL HUMAN????????
Hello,
Thank you for reaching out. Our team will be happy to help you. Please head over to https://upentertainment.zendesk.com/hc/en-us/requests/new and fill out a support request. Once submitted, a member of our support team will be in contact with you shortly.
I haven't been able to cancel my subscription and I'm getting really tired of streaming a show I want to see and when I get ready to cancel it I can't do it.i think it's all about getting people's money and making them conti6to pay.
Up faith and family is not for me.