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I get notifications from the app like "New episode of Bringing Up Bates tonight!" but the latest one that shows up is episode 15, from September.. I checked in the app, and also on the website on my computer.
I am having the exact same problem and I al so sent them an email about it. As a matter of fact this is my 3rd one about that. I sent my 2nd one about it 3 days ago and as of yet no answer. Good luck !!
The response I am getting from UF&F support team is that they are a few months behind UpTv and that UpTv is live stream and UF&F is not and that it takes a few months for UF&F to get it. Well I don't know about yall but to me a few months is 2 but NO more than 3. Tori had her baby in October or November of last year and I haven't seen any of baby Kade growing up. And if I am not mistaken she is pregnant again. I would know for sure if I could watch it, but..... please let me know when and if yall get new episodes. That is if I stay a member to UF&F. I may unsubscribe and just buy it in February long enough to watch Heartland then cancel again. I told them they were losing customers and asked more than once what happened to or what is wrong with the app and they told me several things to try and no e of them worked.I told them that and I haven't gotten an answer yet.